Is more data always better when it comes to financial reporting? While dealerships certainly want visibility into what is happening in their operations every month, amassing lots of data points from every department is…
Drive to Success: Brand Loyalty and the Power of Being Purpose-driven
Think back to your very first car. Your first set of wheels may not have been pretty, but what it represented was much more powerful. What story did it tell about you? How did…
Destination: Success—People, Priorities, and Programs
Dealerships who invest in their people, win. That’s simple. The facts behind that statement tend to go a little deeper, however. When a dealer considers the time, strategy, and investment behind people management, there’s…
Drive to Success: New Trends in Digital Retailing
It’s no secret: car buyers are shopping online. Unless you’ve been ignoring the news (for the past 10 years), and missed the trends in digital retailing, you’ve seen a major shift in the way…
“Must-Dos” to Equip Your Dealership for Today’s Tech-Centric Workforce
This article originally appeared on Digital dealer here. By Susan Moll & Matt Hurst While Halloween is known for bringing a month of frights, constant employee turnover haunts dealership efficiency all year long. According…
Drive to Success: How Millennials Are Changing the Market
Mastering the millennial market doesn’t have to be a mystery. The generation born from the “Boomers,” in between the eighties and nineties, is now entering their thirties and forties. They’re also the primary contributors…
Dealertrack 2020: Improving the Customer Experience
Welcome to the Dealertrack DMS 2020 Vision Series, where you’ll gain a sneak peek into the future goals and aspirations from the leaders and experts at Dealertrack DMS for 2020. This month, you’ll hear…
Drive to Success: Auto Tech Trends to Watch in 2020
Automotive technology trends have become increasingly innovative in the last 18 months. Driving this innovation are technologies such as Artificial Intelligence (AI), Machine Learning, and Electronic Vehicle Technology (EV)—just to name a few. The…
Drive to Success: Corporate Citizenship and Responsibility Strategies for 2020
As your dealership builds its strategy for the new year and plans a solid strategy for a successful and profitable future, don’t neglect the impact that a healthy and robust Corporate Social Responsibility Program…
PAYROLL: DISCOVER THE COMPETITIVE ADVANTAGE HIDDEN IN YOUR BIGGEST EXPENSE
Dealership managers are laser-focused on procuring vehicles and parts inventories with margins in mind. Marketing campaigns are carefully scrutinized to make sure every dollar produces results. Yet, dealerships’ largest operational cost – payroll –…
Drive to Success: Profitability and the Role of Employee Engagement
Happy employees drive more than your dealership’s culture. According to Cox Automotive’s 2019 Dealership Staffing Study, employee engagement drives dealership profitability, your likelihood of success, and team productivity. So…how’s that employee engagement program coming…
Drive to Success: Onboarding Results in More Efficient Dealerships
Searching for the perfect candidates to fill the roles at your dealership is a time consuming process. And churn within the auto industry can result in lost revenue. Yet, many managers overlook onboarding and…
