Compliance

Compliance

Protect your dealership from fines and penalties by knowing your compliance responsibility at every stage of the deal. Stay ahead of compliance with ID verification, fraud protection, secure document storage, and tracking and reporting.

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We know your challenges

$8.1B

attempted vehicle loan fraud reported in 2022*

Know your customers

Combating fraud requires powerful ID verification tools. Red Flag and OFAC checks and out-of-wallet questions can help ensure you know your customers.

$43,792

per violation for not providing Adverse Action Notices*

Substantial fines

Overlooking consumer protection notices can result in hefty fines. A compliance solution can help make sure you provide the right notices at the right times.

5years

state-mandated period for record retention*

Audit risk

Your dealerships records must be safely stored in case of an audit. A secure online deal jacket can keep them and accessible when needed.

60%+

applications submitted never get sold*

Long-term storage for all deals

Your dealership is on the hook to retain records for both sold deals and those that didn’t get financed. Enhanced Compliance Storage by Dealertrack can help you keep these records digitally stored for each customer deal jacket.

*2023 Auto Fraud Trends Report. Point Predictive
*Maximum amount per violation of UDAP laws, the Used Car Rule, and the FTC Telemarketing Rule, 16 CFR 1 as of January 10, 2022
*Varies by state.
*Based on Dealertrack credit application user data, February 2023.

We know your challenges

Select a challenge you face

Auto loan fraud

$8.1B
attempted vehicle loan fraud reported in 2022*
*2023 Auto Fraud Trends Report. Point Predictive

Know your customers

Combating fraud requires powerful ID verification tools. Red Flag and OFAC checks and out-of-wallet questions can help ensure you know your customers.

Substantial fines

$43,792
per violation for not providing Adverse Action Notices*
*Maximum amount per violation of UDAP laws, the Used Car Rule, and the FTC Telemarketing Rule, 16 CFR 1 as of January 10, 2022

Substantial fines

Overlooking consumer protection notices can result in hefty fines. A compliance solution can help make sure you provide the right notices at the right times.

Audit risk

5years
state-mandated period for record retention*
*Varies by state.

Audit risk

Your dealerships records must be safely stored in case of an audit. A secure online deal jacket can keep them and accessible when needed.

Storing dead deals

60%+
applications submitted never get sold*
*Based on Dealertrack credit application user data, February 2023.

Long-term storage for all deals

Your dealership is on the hook to retain records for both sold deals and those that didn’t get financed. Enhanced Compliance Storage by Dealertrack can help you keep these records digitally stored for each customer deal jacket.

Ensuring compliance at every step of the deal

Dealertrack Compliance is integrated throughout the deal process to help you stay legally compliant with:
  • ID verification at multiple checkpoints
  • Create, present and track consumer disclosure notices
  • Proactive alerts when you need to take action
  • Tracking and reporting of user interactions
  • Secure storage of deal documents
Our Solution
  • ID verification at multiple checkpoints
  • Create, present and track consumer disclosure notices
  • Proactive alerts when you need to take action
  • Tracking and reporting of user interactions
  • Secure storage of deal documents
Our solution

Ensuring compliance at every step of the deal

Dealertrack Compliance is integrated throughout the deal process to help you stay legally compliant with:

New Feature

Enhanced Security and Easy Upload for Every Deal Document

Enhanced Compliance Storage

Every deal. Every document. All secure.
With the ability to upload any document and retrieve when needed, your dealership is protected and prepared in case of an audit with all documents stored in the customer deal jacket for the state required time.

All Dealertrack Compliance long term storage includes storage for 5 years in all states and 7 years in California

System-generated documents are automatically stored:

Storage with Dealertrack Compliance PLUS Enhanced Compliance Storage

Store all Compliance system generated docs, plus:

upload-qr
Upload deal files directly into storage from your computer or scan a QR Code with your device camera
25GB
Storage capacity

Gain confidence in your compliance process

Explore the powerful compliance features that help protect your dealership’s reputation and bottom line.

Red Flags & OFAC

Review and clear Red Flags and run OFAC checks using integrated ID checkpoints throughout each deal.

Out-of-Wallet Questions

Ask four questions only the customer would know, as needed to be sure of a customer’s identity beyond a credit report or driver’s license.

Compliance Storage

Securely store deal documents in the deal jacket up to the state-mandated retention period so they remain available for audit.

Compliance Checklist

Stay on top of deal compliance with a checklist in each customer deal jacket that guides you through steps you need to take.

Dashboard & Reporting

Get a quick snapshot or a customized report of your compliance status by dealership or dealer group.

Take your compliance process to the next level

Add-on

Enhanced Compliance Storage

Upload any deal document, including digital contracting, menu and aftermarket-related contracts, and securely store them for the state-mandated retention period.
Add-on

Adverse Action Mailing Service

Auto-generate pre-filled Adverse Action Notices and have them mailed on your behalf.

*Additional fee for mailing service.

Add-on

Fraud Detection

Fraud indicator shows fraud risk level for each deal with proactive alerts based on the consumer information provided.
Add-on

Synthetic ID Fraud Alert

Add a layer of security with a risk level score when a customer may be using a mix of fictious and real data to create a Synthetic ID.

Get the 2024 Dealertrack Compliance Guide

Get the 2024 Dealertrack Compliance Guide

Fill out this form and download your complimentary copy of the Compliance Guide.

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Driver’s Village

I get a comfort level using the compliance product from Dealertrack…I know I’m being protected.

Lou Bregou

Director of Operations

Success with Dealertrack Solutions

$ 0 k
Per month saved by using Digital Contracting
2021 Cox Automotive Car Buyer Journey Study
0 Min.
Maximum per violation for certain FTC Regulations
2021 Cox Automotive Car Buyer Journey Study
$ 0 K
Criminal per each violation
16 CFR 1 as of January 10, 2022.

Powered By Cox Automotive

Enable fast, accurate and compliant transactions with Cox Automotive’s one connected deal. Dealertrack solutions are vital for creating a connected operation that enables you to complete any deal for any customer.

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