Performance Management

Performance Management

Dedicated support from field-tested experts comes standard.

DMS solutions

96%

Client Satisfaction

Performance Management

Experts with real dealership experience, focused on your success. Learn More

10+

Years of experience.

People-focused Support

Tailored to your unique business requirements to bring out the best in your team. Learn More

Tools and Resources

Partnership and guidance to evolve the way you use technology. Learn More

DMS solutions

Select a challenge you face

Performance Management

96%
Client Satisfaction

Performance Management

Experts with real dealership experience, focused on your success. Learn More

People-focused Support

10+
Years of experience.

People-focused Support

Tailored to your unique business requirements to bring out the best in your team. Learn More

Tools and Resources

Tools and Resources

Partnership and guidance to evolve the way you use technology. Learn More

Performance Management

Every Dealertrack performance manager has more than ten years’ experience on the dealership side as a GSM or higher. So they know firsthand the challenges you face and offer guidance on how to turn your goals into tactical actions that improve performance and profitability.

96%

Performance managers help dealers achieve their business objectives.

10+

Every performance manager has been on the dealership side as a GSM or higher.

Ryan McCulloch

General Manager, Temecula Hyundai

Dealers can pay up to $20,000 a month to hire somebody qualified enough to help them analyze and act on their DMS data. With Performance Management, that somebody is included.

Teamwork in your dms technology

Learn how Dealertrack’s dedicated support from a team of experts helps you avoid serious pitfalls and increase your ROI.

People-focused support

No matter the unique challenge, performance managers are committed to finding the fix, even if it means rolling up their own sleeves to help a dealership in a crisis.

Invested in your success, performance managers and support teams offer a personal point of contact to deliver training, feedback on areas of opportunity, and tips and tricks that go well beyond traditional tech support.

Tools and Resources

Dealertrack DMS offers a wide range of tools and resources that provide you with knowledge, ideas, and answers. This vast set of resources is designed to help improve your use of the tool, share experiences in a larger support community, and make it easier to bring new employees up to speed quickly.

Matt Hurst

Director of Client Services, Dealertrack DMS

Over the past couple of years, Dealertrack DMS has been honing its dealer-centric approach to ensure dealership personnel receive the superior training and education they need to get the most out of their DMS. Want training in-person? No problem. Prefer peer-to-peer? Enter DMS 360. The Lifetime Learning Portal meets dealership personnel where they are and hosts content to fit all learning styles.

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