For your dealership to succeed, it’s crucial to set time aside for customer discovery and communication. With Get to Know Your Customers Day right around the corner, take a holiday from your ordinary tasks and ask yourself these questions to reconnect with the most important part of your business—your customers.
Drive to Success: Hiring Millennials
The Millennial generation is entering the workforce. In this week’s Drive to Success you will learn how to attract their skill set to benefit your dealership operations.
DSES 2017: Data Security for Today’s Dealerships
At the 2017 DrivingSales Executive Summit, Kai Nielsen and Erik Nachbahr will host a workshop to help you identify security related incidents. They will also offer proactive tips to implement in your dealership that will reduce the risk of data loss.
Drive to Success: Selling to Millennials
Millennials make up a large portion of today’s car buyers. Experts from Automotive News, WardsAuto, Entrepreneur, CBT Automotive Network, and Business Insider offer insights on how to sell to this new generation of car buyers.
Modern Tech for a Modern Dealership
Today, dealerships are impacted negatively through the use of old, outdated software and it’s a problem I’m working to solve in my current role as VP of Engineering at Dealertrack DMS. Recent innovations have the potential to restore the automotive industry to a state of economic and technological leadership.
Drive to Success: Digital Retailing
Consumers prefer to buy and sell cars online. This week’s Drive to Success focuses on how you can create a strong online presence for your dealership.
DMS Edge Dealer Panel: Leveraging Technology to Gain the Competitive Edge
At this year’s DMS Edge event we learned how some dealers are leveraging technology to gain a competitive edge. Here are their insights.
Drive to Success: Hire and Retain Top Talent
Hiring and retaining talent is one of the automotive industry’s biggest challenges. This week’s Drive to Success gives you an inside look into what others are doing to combat the challenge.
Using Technology to Increase Your Bottom Line
Technology is everywhere. You customers and employees have come to expect it, and your smartest competitors are using it to make money. By spending a little time and money upfront, technology can streamline operations, improve efficiency, and better your bottom line down the road.
Drive to Success: Improving Customer Satisfaction
We all know that the customer is the most important aspect of our businesses. This week’s Drive to Success offers key insights into ways you can improve customer satisfaction in your dealership.
Successful Dealerships Embrace Change
Webb Automotive overcame the fear of change by focusing on the positive, selecting the right technology partners, and by preparing carefully. With their new DMS in place, their employees are happier and more efficient.
Low Cost Benefits that Will Retain Your Dealership Staff
The right workplace culture is just as important to your employees as a regular paycheck. Implementing a few of these low-cost benefits will help you create a company culture worth working for.
