Mastering the millennial market doesn’t have to be a mystery. The generation born from the “Boomers,” in between the eighties and nineties, is now entering their thirties and forties. They’re also the primary contributors…
Dealertrack 2020: Improving the Customer Experience
Welcome to the Dealertrack DMS 2020 Vision Series, where you’ll gain a sneak peek into the future goals and aspirations from the leaders and experts at Dealertrack DMS for 2020. This month, you’ll hear…
Drive to Success: Auto Tech Trends to Watch in 2020
Automotive technology trends have become increasingly innovative in the last 18 months. Driving this innovation are technologies such as Artificial Intelligence (AI), Machine Learning, and Electronic Vehicle Technology (EV)—just to name a few. The…
Drive to Success: Corporate Citizenship and Responsibility Strategies for 2020
As your dealership builds its strategy for the new year and plans a solid strategy for a successful and profitable future, don’t neglect the impact that a healthy and robust Corporate Social Responsibility Program…
PAYROLL: DISCOVER THE COMPETITIVE ADVANTAGE HIDDEN IN YOUR BIGGEST EXPENSE
Dealership managers are laser-focused on procuring vehicles and parts inventories with margins in mind. Marketing campaigns are carefully scrutinized to make sure every dollar produces results. Yet, dealerships’ largest operational cost – payroll –…
Drive to Success: Profitability and the Role of Employee Engagement
Happy employees drive more than your dealership’s culture. According to Cox Automotive’s 2019 Dealership Staffing Study, employee engagement drives dealership profitability, your likelihood of success, and team productivity. So…how’s that employee engagement program coming…
Drive to Success: Onboarding Results in More Efficient Dealerships
Searching for the perfect candidates to fill the roles at your dealership is a time consuming process. And churn within the auto industry can result in lost revenue. Yet, many managers overlook onboarding and…
Destination: Success – Navigate Digital Disruption
There’s never been a more exciting time to work in the automotive industry. But, let’s be honest, Digital Disruption is…disruptive. Average dealers still struggle with issues like growing margins, change management, talent acquisition, and…
Drive to Success: Key Strategies for Better Talent Acquisition
Building the best team at your dealership is fundamental to your goals and strategy. Yet, dealerships often struggle to find, retain, and engage top talent. Recently, the 2019 Dealership Staffing Study from Cox Automotive…
Drive to Success: Build a Diversity and Inclusion Strategy That Aligns With Your Values
The true value of a Diversity and Inclusion initiative or program can’t be fully recognized until you align it with an actionable strategy that aligns with your dealership’s values. And, when it does, the…
Ask Better Questions. Get More From Your DMS.
Have you ever heard the phrase, “There are no stupid questions?” Of course you have. Yet a fly on the wall of any corporate business meeting will tell you that, certainly, it would seem…
Revealed: The Missing Metrics Needed To Fight Margin Compression
Sell more, make more. The formula for dealership profits used to be pretty straightforward. Managers that focused on increasing sales volumes could logically expect to see higher profits. Times have changed. According to a…
