Recently, Isabelle Helms, Cox Automotive VP of Marketing Intelligence and Jonathan Smoke, Cox Automotive Chief Economist, presented an in-depth webinar for lenders outlining current economic and market movement, trends and KPIs, as well as…
Industry News Roundup: 8/16/19
This week’s news roundup from Dealertrack includes some surprising best practices for the F&I office, a heads-up about the next generation of auto buyers, and an update on the state of the economy and…
Industry News Roundup: 7/12/19
This weekly Dealertrack blog feature is designed to keep you up to date on industry news and trends that affect our customers. Customer Trends: 5 Takeaways from the 2019 Cox Automotive Car Buyer Journey…
Industry News Roundup: 6/28/19
This weekly Dealertrack blog feature is designed to keep you up to date on industry news and trends that affect our customers. Disruption is speed bump for auto sales – Credit Union National Association…
4 Dealertrack Innovations Shown at NADA 2019
It was a big year at NADA for Dealertrack! Here are four highlights from our exhibits and demos at the show. 1. The Cox Automotive Immersive Car-Buying Experience Dealers were able to experience the…
Top 6 Auto Industry Trends from NADA 2019
Now that this year’s exciting NADA Show has come and gone, dealers are reflecting on the industry trends they are either involved in now or will be involved in moving ahead. Keynote speakers and…
Disruption Today: Drive Profitability with Emerging Technology
Based on the workshop presented at NADA 2019 by Mike Barrington, Senior VP of Retail Solutions Group Sales, Digital Retailing & Dealertrack F&I Solutions at Cox Automotive The rate of technology change today is…
Drive to Success: Training is the key to retention
Hiring and training employees is important in any industry. But in the auto sales industry, where retention is low and turnover is high, focused training programs that teach new hires the ins and outs…
Drive to Success: Improving Customer Satisfaction
We all know that the customer is the most important aspect of our businesses. This week’s Drive to Success offers key insights into ways you can improve customer satisfaction in your dealership.