This weekly Dealertrack blog feature is designed to keep you up to date on industry news and trends that affect our customers.
Customer Trends: 5 Takeaways from the 2019 Cox Automotive Car Buyer Journey Survey – CBT Automotive Network
Technology developments and customer preferences are re-shaping the automotive retail business. See how Cox Automotive research points the way toward improvements that dealerships can make to stay ahead and get a competitive edge.
Tech-dependent millennials step up to dominate used-vehicle purchases – Auto Remarketing
Research from J.D. Power show that millennials are buying in greater numbers and confirms their affinity for online vehicle shopping – and their desire to close the deal at the dealership.
F&I Managers Look for Love in Techno Times – WardsAuto
At the Ethical F&I Managers Conference, Kelly Mulroney, Cox Automotive SVP of Product and Engineering, reassured audience members that technology will help them do their jobs “more quickly and readily.”