When an automotive dealership opens its doors, it brings innovation, opportunity, and growth to the community. With a strong focus on volunteering opportunities for team members, charity, and social responsibility, dealers drive more than…
Drive to Success: Smart Data Creates A Smart Service Lane Experience
It’s time to get smart about your dealership’s service lane. In particular, optimizing data, being open to change, and revolutionizing the way your team delivers service to your customers are the next big moves…
THE DMS DILEMMA: IS THE GRASS REALLY GREENER?
If you find yourself fantasizing about a new DMS, but dread the thought of switching, you’re not alone. We surveyed hundreds of dealers to better understand perceptions of their current DMS provider and considerations…
Paper Contracts Shouldn’t Prevent You from Fast Funding
By Todd Hutto, Associate Vice President of Operations, Dealertrack Digital Document Services Even as more of the car buying process moves online and the desire for a digitally connected online-to-in-store experience grows stronger, many…
Drive to Success: Building a Fanatic Fan-base of Happy Customers
Your most loyal customers love you. And automotive dealers love their most loyal customers. After all, loyal, happy customers become brand advocates, spend more, and return to your dealership again and again. So is…
Technology Transitions: 5 Steps For Success
Technology is an important investment for dealerships. In nearly every aspect of buying, selling, merchandising, and financing auto sales, tech touch-points can either help, or hinder, the process. So when it comes to making…
Drive to Success: Onboard Your Dealership Staff For Long-Term Success
Unemployment is low. Your dealership staff has options. Are you ready for this? If your dealership fails to onboard team members successfully, and quickly, be prepared to watch your precious new hires abandon ship.…
Decluttering Your Dealership’s Systems: Get More From Technology
Change is progress. But, change is scary. This statement is true, yes, but there’s another side to it. When your automotive dealership is busy staying, well, busy, it’s hard to pave the path toward…
Drive to Success: Is Your Dealership Building a Brand That Matters?
When it comes to building your automotive dealership’s “brand,” it literally pays to think beyond the logo. That’s because a well-crafted personal brand helps humanize your sales people, connects your business with the community,…
Exploring the Dealertrack Resource Library
Whether you’re a current Dealertrack customer, dealer or lender interested in learning more about Dealertrack solutions, you’ll find a wealth of knowledge in the Dealertrack Resource Library section of our website. We’ve recently upgraded…
Leadership Lessons: Sustainability is Equivalent to Efficiency for Auto Dealers
Dealertrack, and its parent company Cox Automotive, cares about its employees, its impact on the environment, and making a difference. And our mission, Empower People Today to Build a Better Future for the Next…
Drive to Success: Innovation and Drive for your F&I Strategy
The F&I process, for most dealerships, generates significant potential profit for the business. But regulatory compliance, buyer frustration, and shrinking margins are daily hurdles that threaten to make the F&I process a losing battle.…