When Susan Moll, Sr. Director of Field Services for Cox Auto, sat down with the team at Jim Browne Auto Group, it was clear they were struggling with their technology investments. The dealership group,…
Drive to Success: The Millennial Mindset Impacts Auto Ownership
Selling cars to a younger generation like Gen Z and millennials, those born sometime between (roughly) the very early 1980’s and mid 1990’s, is becoming the proverbial white whale for modern auto dealers. You…
Leadership Lessons: Catch These Industry Experts at Digital Dealer
Digital Dealer 27 Conference & Expo takes place Aug. 19-21 in Las Vegas and we can’t wait. This peer-to-peer conference mixes industry pros, the top 100 dealers, and expert-led sessions for an over-the-top chance…
Drive to Success: Process Improvements For Your Auto Sales Team
Process improvements and workflow enhancements are a good way to streamline the way your sales team identifies goals and hits their targets. That is, of course, when they work. Often, changing the simple way…
Leadership Lessons: New Technology Brings Opportunity to the Jim Browne Auto Group Team
When Jim Browne Auto Group analyzed the value they were getting from their technology investment, they were less than impressed. Their current monthly investment had, according to the owner of the auto group, “outpriced…
Drive to Success: Build a Solid Retention Plan with Better Training & Development
Happy employees equal happy customers. And happy customers buy cars at your automotive dealership (and then tell all their friends about it). That’s the theory. Obviously it’s a bit more complicated than that, but…
Let’s Do the Math: Integration Fees Are Hurting Your Dealership
Many dealerships are feeling the pinch of margin compression, strict government regulations and compliance rules, and the high cost of turnover. But there’s another hidden cost impacting your bottom line, and it’s hidden in…
Drive to Success: Diversity is the Key to Driving Dealership Success
Reaching more customers, finding top talent, and building better culture all have a central, key ingredient: diversity. That’s because creating a diverse and inclusive environment where everyone has the opportunity to succeed in the…
Why Now Is the Time to Clean Out Your DMS
Just because spring is almost over doesn’t mean you’re in the clear when it comes to cleaning. Tidying up the house or clearing out the garage is on very few people’s lists of…
Drive to Success: Managing the Human-side of Change
Change is coming. Don’t Panic! No, really. When employees hear about change—organizational, strategic, or even technology-driven—the basic uncertainties that accompany change can cause real fear and anxiety. As a General Manager or Dealer Principal…
New Technology, New Opportunity Webinar: Top Reasons To Join
Thinking of making a change to your automotive dealership’s technology stack? You’re well aware that shifting gears and integrating new technology can cause fear and panic among even your most stoic staff members. But,…
Drive to Success: Margin Compression Continues to Stress Auto Dealers
Automotive dealerships continue to battle for profits every day. With changing consumer buying habits, more options for buying and using cars, and a highly competitive market, dealers are still struggling with shrinking margins. Can…
