By Susan Moll and Matt Hurst The end of 2020 is nearly upon us and many dealers are ready to put it to bed. I can hardly blame them as this year has…

“Must-Dos” for Year-End Excellence and a Fresh Start to 2020
This article originally appeared in Digital Dealer here. By Susan Moll and Matt Hurst A new year and a new decade means new opportunities for your dealership. But with the new, comes closing out…

“Must-Dos” to Find Efficiencies in Even the Most Routine Tasks and Costs
This article originally appeared in Digital Dealer here. Back in August, we started our article series of “must-dos” by looking at the overwhelming weight of dealer expense structures on gross profit margins. In Q1…

“Must-Dos” to Equip Your Dealership for Today’s Tech-Centric Workforce
This article originally appeared on Digital dealer here. By Susan Moll & Matt Hurst While Halloween is known for bringing a month of frights, constant employee turnover haunts dealership efficiency all year long. According…