Tips for Communicating DMS Change Who, what, when, and how to share the exciting news with your team. By now, your DMS transition team is all-in on your switch to Dealertrack DMS. But what about the…
Best practice tips for transitioning to a digital dealership
Dealers are currently beating the odds in the face of economic unrest and uncertainty. According to the Cox Automotive COVID-19 Consumer and Dealer Impact Study, dealerships who have implemented digital sales models are exceeding…
The Road to a Successful DMS Technology Switch
Choosing a new technology for your dealership is a big deal. You’ve likely put in the hours to find the right partner, select a vendor who checks all the right boxes, and get everyone…
How Other Dealers are Communicating Change
There’s no right way to announce a DMS transition and the best channels for communication will depend on your dealership’s specific structure and culture. Many dealerships choose to share their decisions during in-person town…
Master Your Upcoming DMS Transition
Learn the 4 Steps Dealers Need to Know Before You Roll Out a New Dealer Management System Your dealership relies on technology to drive innovation and meet changing buyer expectations. Finding a right-sized…
Leverage DMS Technology for Improved Human Resources
Technology and retail automotive are anything but static. In the first half of 2020, dealerships are facing constant changes and challenges thrown at them from nearly every angle. As Director of Business Development for…
Process & Efficiency: The Key to Profit & Success
At the start of 2020, my team of Performance Managers had big goals and aspirations to bring our dealer partners up-to-speed on some of the new and exciting developments that would enhance Dealertrack’s Dealer…
Hiring for your Digital-forward Dealership
A version of this article originally appeared on Hireology here. BY BETH KEMPTON | HIREOLOGY Following widespread closures as a result of COVID-19 stay-at-home orders, dealerships across the country are gradually reopening as states…
Reimagine Your Dealership Staff
Dealerships across the country are beginning to reopen and emerge from shelter-at-home guidelines this June. And eager employees are looking to fill old positions in sales and service roles that may have been placed…
The Dealertrack DMS Roadmap to Resilience
By Mandi Fang Smart dealerships in 2019 had a strong focus on becoming more data-driven, utilizing their technology tools and processes to enhance their overall market strategy. But, data-driven dealerships don’t emerge overnight—or by…
Drive to Success: Resilience in a Post-COVID-19 World
As America makes plans to go back to work in a post-lockdown society, it will be the automotive industry that leads the way. This week, as dealerships reopen their doors and more than one-hundred…
Reimagining the Dealership: 3 Tips for Training Your Staff
Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they…