An important change to dealer adverse action notices is coming on July 21, 2011. As you know, dealers are required by the Equal Credit Opportunity Act and Fed Regulation B (ECOA) and the Fair…
Holy chargeback, Batman! Ford dealer has to unwind 1,500 car deals
Originally published February 22, 2011, on Dealersedge.com: Unwinding car deals is a painful, if infrequent, fact of life for car dealers. When a customer is seriously dissatisfied, sometimes taking the vehicle back and refunding the…
Free Risk-Based Pricing notice fulfillment available on Dealertrack
Strati Papageorge, director of product management for Dealertrack, discusses free Risk-Based Pricing functionality available for dealers to help comply with the FTC regulation.
Customer education isn’t a bad thing
It might seem like just another regulation targeting dealer-arranged financing, but Greg Arroyo, executive editor at F&I and Showroom magazine, believes the Risk-Based Pricing Rule might be the kind of icebreaker F&I managers have been…
