Data and the Disconnected Dealership

Does your DMS provider enable the free exchange of your dealership’s data? More and more of your business relies on the accurate exchange of data. As customers shop for cars online, they freely share…

Connected Technology Boosts Dealership Sales

What happens when the technology that ties everything together—your Dealer Management System—integrates with your CRM? You can expect better data, better deals, and better days ahead. Dealertrack DMS, backed by the power of Cox…

Five Steps for Better Change Management

Often, when I work with Dealer Principals and Managers looking to improve profit margins and grow their business, I’ll turn their Dealer Management System, first. There are specific reports that can uncover key metrics,…

The High Cost of Poor Integration

Your customers see your dealership as one, holistic entity. They can service their cars, shop online or in person, and finance purchases through your operation. But, in reality, your dealership is composed of multiple…

The New Retail Auto Employee

New technology was the key to success for many dealers over the past 18 months. And thriving dealerships have shown that the ability to adapt gives your business an advantage over the competition. But…