2m Read F&I Compliance Tip: Adverse Action Notices An “adverse action” is, basically, a refusal to grant credit, the termination of an account, or the changing of an account's terms in a manner unfavorable to the consumer. Read More
3m Read Staying Ahead of the Automotive Technology Curve The next phase in automotive evolution may have less to do with the cars themselves, and more to do with our process of purchasing them. Read More
3m Read Three Ways to Protect Your Deals and Defend Your Dealership With so much to contend with, it’s easy for dealers to feel frustrated about compliance. And while enlisting the help of qualified legal counsel is the best approach, there are a number of proactive and important steps dealers should take to protect deals -- and defend their dealership. Read More
4m Read 3 Lessons Learned at Digital Dealer 21: Keep it Simple, Sweat the Details, and Be Open to Change If there was a theme to Digital Dealer 21, it was of exploration – of defining and discovering how technology makes business better for dealerships, and techniques managers should use to leverage the advantage of digital solutions. Read More
3m Read Opentrack: Affordable Integrations with Third-Party Vendors Imagine what more you could do for your business if you could affordably integrate real-time data with the third-party vendors of your choice. Read More
4m Read ELT and the Impact of Electronic Initiatives on Lender Vehicle Title Practices Seventy percent of vehicles registered in the United States are subject to some type of electronic lien. That’s a surprising number, and one that many experts think will grow steadily.. Read More
2m Read Mark O’Neil, and the Work of Transforming Automotive Retail It’s not too often we get to take a look inside the motivations and rationale of an industry pioneer, but when we do, it can be illuminating, inspiring and thought-provoking. Read More
5m Read 7 Ways to Grow Your Fixed-Ops Digital Performance Seven tips to help service managers streamline operations, provide better service, and create long-lasting customer relationships that will greatly benefit every part of the dealership. Read More
4m Read Three Car Buyer Frustrations, and How Digital Retailing Can Solve Them The good news? You just sold a car. The bad news? Your team spent three hours turning a willing customer into an angry buyer. Here's how digital retailing can help make the process happy, from start to finish. Read More
4m Read Maintaining Control of Online Retail Starts with Understanding Digital Body Language A salesperson knows when his customer is close to a deal by being aware of unspoken signals, and it’s the same for the digital experience: A person shopping for a car creates “digital” body language that a sales consultant can use to assess their readiness to buy. Read More
