Is signing paperwork frustrating your customers?

5 Key Operational Takeaways From the Cox Automotive Car Buyer Journey Study For the past 15 years, Cox Automotive has been researching the consumer car buyer journey to uncover key trends and consumer preferences.…

Join hosts Brady Harrison, Head of Strategy & Execution, Equifax Digital Solutions, Margaret Bosworth, Equifax Director of Identity, Fraud and KYC Solutions and Robert Newman, Director Product Consulting & Performance Management for Cox Automotive as they discuss how to…

Providing a “self-serve” model reduces call center volume, increases operational efficiency and drives a better experience for your customers. This simple yet strategic solution helps the entire industry streamline trade-ins and speed deal-making.