Cole Auto Group Customer Story

Join hosts Brady Harrison, Head of Strategy & Execution, Equifax Digital Solutions, Margaret Bosworth, Equifax Director of Identity, Fraud and KYC Solutions and Robert Newman, Director Product Consulting & Performance Management for Cox Automotive as they discuss how to…

Providing a “self-serve” model reduces call center volume, increases operational efficiency and drives a better experience for your customers. This simple yet strategic solution helps the entire industry streamline trade-ins and speed deal-making.

Consumers expect higher standards of speed, convenience, and personal service. Automotive dealers who fail to meet (or exceed) these standards pay the ultimate price. Fortunately, digital tools and technology are making it easier than…