Why they chose Dealertrack DMS
Recently, Klein Honda set its sights on aggressive growth but didn’t want to accelerate costs along with revenue. The dealership knew it could operate lean and still increase profitability, but only if it had a DMS designed to increase productivity and keep pace with exciting innovations. They quickly realized the rigid structure, outdated technology, and poor support of their legacy system wouldn’t cut it moving forward. Klein Honda implemented Dealertrack DMS and quickly streamlined work flows to increase productivity and efficiency.
Klein achieved impressive growth by improving performance and increasing efficiency, not by increasing headcount.
Managers used the DMS to pull metrics, identify areas of weakness, and improve performance.
Dealertrack molded to the way Klein Honda wanted to work, not the other way around.
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