Hiring the right people for the right roles makes all the difference. The business of selling and servicing cars is a people business, first. That’s because people impact profits. In an interview with Automotive…
4 CANDIDATE SCREENING STEPS TO TAKE IN THE ABSENCE OF IN-PERSON INTERVIEWS
This partner post originally published on Hireology’s blog here. Given the coronavirus (COVID-19) outbreak, employers around the world have had to rethink their day-to-day business operations. With many organizations switching to an entirely remote…
Reimagining the Dealership: 3 Tips for Training Your Staff
Your dealership has made it this far. Yet, building resilience in the current environment will not be possible without a dedicated effort to re-engage your staff. Most General Managers have shifted the way they…
Drive to Success: Key Strategies for Better Talent Acquisition
Building the best team at your dealership is fundamental to your goals and strategy. Yet, dealerships often struggle to find, retain, and engage top talent. Recently, the 2019 Dealership Staffing Study from Cox Automotive…
Turn Dealership New Hires into Experts with Strategic Onboarding
Employee turnover costs dealerships billions of dollars every year. Yes, billions. And the problem is getting worse. Payroll is rising and one- and three-year retention rates are dropping, meaning dealers are spending more and…
Drive to Success: Onboard Your Dealership Staff For Long-Term Success
Unemployment is low. Your dealership staff has options. Are you ready for this? If your dealership fails to onboard team members successfully, and quickly, be prepared to watch your precious new hires abandon ship.…
Hiring for Outdated Tech is An Outdated Practice
Automotive dealerships have a lot of complex, moving parts. Inventory management and sales, parts and services, operations and accounting—everything has to work together to make the business run efficiently and smoothly. And the key…
Statistically Speaking …You’ve Got Staffing Struggles
Dealership Principal Owners (DPOs) and General Managers (GMs) are struggling with hiring, retaining, and even recruiting top talent in the automotive industry. If you think your dealership doesn’t have a problem, you need to…
5 Steps to Reduce Turnover at Your Dealership
Turnover in the automotive industry is not only a huge problem—it’s a growing problem. According to a study conducted in 2016, turnover increased in 2016 by 3%, reaching 43% annually for dealerships. That means…
Data-driven Dealerships: 5 Metrics for Improving Retention
You’ve heard it before: You can’t manage what you don’t measure. And this is true…mostly. Human Resources, Controllers, and People Ops often struggle to capture meaningful data around high turnover. Employee satisfaction on…
7 Tips For a Stronger Dealership Human Resources Team
Partnering with People Ops at your auto dealership has to happen now. And it’s time to get creative because a strong labor market—with an unprecedented unemployment rate of 3.9%—means the pressure is on you…
Unlock Root Causes of Employee Turnover
In 2016, the turnover at dealerships in the U.S. was 43%. If you calculate the average number of employees at every dealership, that equals more than 23 team members giving notice in one year…