This week’s news roundup from Dealertrack includes some surprising best practices for the F&I office, a heads-up about the next generation of auto buyers, and an update on the state of the economy and the automotive industry.
Ford Store’s F&I Manager Takes Cues from Henry Ford – Wards Auto
Dealerships can take inspiration from Henry Ford’s pioneering assembly lines when it comes to consistent F&I menu presentations for every customer.
As Gen Z Comes of Age, Credit Market Activity Shows Significant Growth – Yahoo! Finance
According to the Q2 2019 TransUnion Industry Insights Report, those members of Gen Z who are credit eligible (currently ages 18-24) are starting to make a showing as borrowers, including auto loans. While the percentage of Gen Z car buyers is still low, auto lenders and dealerships need to be prepared to meet the needs of this group of consumers.
Cox Automotive Industry Update Report: August 2019 – Cox Automotive
A monthly report on key economic indicators and the state of the automotive industry.